Privacy Policy

We use your data to provide and improve our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Introduction

BurnBox Limited (“us”, “we”, or “our”) operates the www.burnboxlogs.co.uk website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service, and the choices you have associated with that data. Unless otherwise defined in this Privacy Policy, terms used have the same meanings as in our Terms and Conditions, accessible from www.burnboxlogs.co.uk.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you — including managing subscriptions, delivering orders, and maintaining customer relationships.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”).
Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Billing and delivery address
  • Cookies and Usage Data

We collect this information to process orders, manage your BurnBox subscription, and communicate with you about your deliveries, account, or promotional offers.

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”).
This may include details such as your computer’s Internet Protocol (IP) address, browser type and version, the pages of our Service you visit, the time and date of your visit, time spent on those pages, device identifiers, and other diagnostic data.
We use this information to improve the functionality, usability, and security of our website.

Tracking & Cookies Data

We use cookies and similar tracking technologies to monitor website activity and store certain information to improve your browsing experience.

Cookies are small files containing data that may include a unique identifier. These are sent to your browser from our website and stored on your device.
We may also use tracking technologies such as beacons, tags, or scripts to collect and analyse usage data.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our Service may not function properly without them.

Examples of Cookies we use:

  • Session Cookies: To operate our Service.
  • Preference Cookies: To remember your preferences and settings.
  • Security Cookies: For security and fraud prevention purposes.

Use of Data

BurnBox uses the collected data for various purposes, including:

  • To provide and maintain the Service
  • To process and deliver your orders
  • To manage your subscription and account preferences
  • To notify you about changes to our Service
  • To allow you to participate in interactive or promotional features
  • To provide customer support and respond to enquiries
  • To gather analysis or information to improve our products and website
  • To monitor the usage and performance of our Service
  • To detect, prevent, and address technical or security issues

Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your region, province, or country where data protection laws may differ from those in your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom for processing.

By submitting your information, you consent to this transfer and to the processing of your data in accordance with this Privacy Policy.

BurnBox Limited will take all reasonable steps to ensure that your data is treated securely and in line with applicable data protection regulations. We will not transfer your Personal Data to any organisation or country unless there are adequate controls in place to ensure the security and privacy of your information.

Disclosure of Data

Legal Requirements

BurnBox may disclose your Personal Data in good faith if such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of BurnBox Limited
  • Prevent or investigate possible wrongdoing related to the Service
  • Protect the personal safety of users or the public
  • Protect against legal liability

Security of Data

The security of your data is important to us.
However, please remember that no method of data transmission over the Internet or electronic storage is completely secure.
While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related activities, or to assist in analysing how our Service is used.

Examples may include:

  • Website hosting and analytics providers
  • Payment processors
  • Delivery partners
  • Review or feedback platforms

These third parties have access to Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers, such as Google Analytics, to help us monitor and analyse how visitors use our website.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic.
Google may use the collected data to personalise its advertising network.
You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on, available at:
https://tools.google.com/dlpage/gaoptout

For more details on Google’s privacy practices, visit:
https://policies.google.com/privacy

Links to Other Sites

Our Service may contain links to third-party websites not operated by BurnBox.
If you click on a third-party link, you will be directed to that site.
We strongly encourage you to review the Privacy Policy of every site you visit, as we have no control over and assume no responsibility for their content, policies, or practices.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under 18.
If you are a parent or guardian and believe that your child has provided us with Personal Data, please contact us.
If we become aware that we have collected Personal Data from a minor without verified parental consent, we will delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.
All updates will be posted on this page, with an updated “Effective Date” at the top.
You are advised to review this page from time to time for any changes.
Changes take effect immediately upon posting.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

BurnBox Limited
Unit 3.2, Sleaford Moor Enterprise Park
Enterprise Way, Sleaford, Lincolnshire, NG34 7DE
Email: contact@burnboxlogs.co.uk